March 2025

[HSE20250328-01-I] Incident: Degraded Performance: ATP Secure Links

March 28, 2025 09:50 CET

[HSE20250328-01-I] Incident: Degraded Performance: ATP Secure LinksDegraded Performance

Incident Status

Degraded Performance

Components

Advanced Threat Protection

Locations

Switzerland, Global

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March 28, 2025 09:50 CET
March 28, 2025 08:50 UTC

[Resolved] The incident is resolved. You should no longer receive any certificate warnings regarding ATP Secure Links.

March 28, 2025 09:18 CET
March 28, 2025 08:18 UTC

[Identified] The ATP Secure Links is only available with a degraded performance. You will receive a certificate warning from the browser, when opening rewritten URLs. The cause is currently being analysed in more detail. Other services and email flow are not affected.

[HSE20250326-00-1] Scheduled Maintenance: 365 Total Backup Service (UK Region)

March 27, 2025 05:00 CET

[HSE20250326-00-1] Scheduled Maintenance: 365 Total Backup Service (UK Region) Planned Maintenance

Description

The 365 Total Backup Service (UK Region) will undergo scheduled maintenance as we add additional resources and performance enhancements. During this maintenance window, the service will remain operational, though single users may experience slight performance degradation. All other services and regions will not be affected. No downtime is expected.

Components

365 Total Backup

Locations

United Kingdom

Schedule

March 26, 2025 19:00 - March 27, 2025 05:00 CET
March 26, 2025 18:00 - March 27, 2025 04:00 UTC

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March 27, 2025 05:00 CET
March 27, 2025 04:00 UTC

[Update] Maintenance completed.

March 26, 2025 19:00 CET
March 26, 2025 18:00 UTC

[Update] Maintenance started.

[HSE20250325-00-1] Scheduled Maintenance: 365 Total Backup Service (CA Region)

March 25, 2025 18:00 CET

[HSE20250325-00-1] Scheduled Maintenance: 365 Total Backup Service (CA Region) Planned Maintenance

Description

The 365 Total Backup Service (CA Region) will undergo scheduled maintenance as we add additional resources and performance enhancements. During this maintenance window, the service will remain operational, though single users may experience slight performance degradation. All other services and regions will not be affected. No downtime is expected.

Components

365 Total Backup

Locations

Canada

Schedule

March 25, 2025 08:00 - March 25, 2025 18:00 CET
March 25, 2025 07:00 - March 25, 2025 17:00 UTC

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March 25, 2025 18:00 CET
March 25, 2025 17:00 UTC

[Update] Maintenance completed.

March 25, 2025 08:00 CET
March 25, 2025 07:00 UTC

[Update] Maintenance started.